Airbnb says a third of its customer support is now handled by AI in the US and Canada
Airbnb was poised to introduce an app that doesn’t just search for you, but one that “knows you.” CEO Brian Chesky said, “It will help guests plan their entire trip, help hosts better run their businesses, and help the company operate more efficiently …
Fintech lending giant Figure confirms data breach
The company said hackers downloaded “a limited number of files” after breaking into an employee’s account. The hacking group ShinyHunters took responsibility for the breach.
Why top talent is walking away from OpenAI and xAI
AI companies have been hemorrhaging talent the past few weeks. Half of xAI’s founding team has left the company — some on their own, others through “restructuring” — while OpenAI is facing its own shakeups, from the disban…
Sex toys maker Tenga says hacker stole customer information
The Japanese sex toy maker said a hacker broke into an employee’s inbox and stole customer names, email addresses, and correspondence, including order details and customer service inquiries.
OpenAI removes access to sycophancy-prone GPT-4o model
The model is known for its overly sycophantic nature and its role in several lawsuits involving users’ unhealthy relationships to the chatbot.