Airbnb says AI now writes 60% of its new code
Airbnb also said its customer support AI bot now handles 40% of issues without escalating to a human agent.
Airbnb also said its customer support AI bot now handles 40% of issues without escalating to a human agent.
The feature allows users to cancel eligible bookings if there is a change of plans — without losing money upfront.
As part of a broader app update, Airbnb on Tuesday introduced a new feature that allows travelers to book services and experiences, like getting a massage, haircut, or chef-prepared meal, or taking part in some activity. These new offerings can be adde…